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Privacy Policy
Learn how KOA Insurance Agency collects, uses, shares, and protects your personal information.
1. Introduction
At KOA Insurance Agency, your privacy is important to us. This Privacy Policy explains what information we collect, why we collect it, and how we safeguard it.
2. Information We Collect
We may collect personal information that you voluntarily provide when requesting a quote or purchasing a policy, including your name, address, phone number, email address, date of birth, driver’s license number, and Social Security number. We may also collect policy-related information such as policy details, claim information, and payment history. In addition, we may gather technical data from your use of our website, including IP address, browser type, device information, pages visited, and the amount of time spent on each page.
3. How We Use Your Information
We use your information to provide insurance quotes, underwrite policies, process claims, improve our services, and communicate important updates. We may also use it for marketing purposes with your consent, or as otherwise permitted by law.
4. Information Sharing
We do not sell your personal information. We share it only with trusted partners and service providers who assist us in delivering insurance products and services, or as required by law (such as with regulators, reinsurers, or in response to legal requests).
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent.
6. Data Security
We implement industry-standard safeguards—both technical and organizational—to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Choices and Rights
Depending on applicable laws, you may have rights to access, correct, or delete your personal information, or to restrict or object to certain processing activities. To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our site may contain links to external websites not operated by Cherchenko Insurance Agency. We are not responsible for the content or privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the revised policy on this page and update the \"Last updated\" date above.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our team at keno@koainsurance.com or call 860-327-5202.
11. Text Messaging
By providing your contact information, you consent to receive text messages from the Ken O’Hara Agency. Your personal information will not be shared with third parties for marketing purposes. Message frequency will vary and will not exceed three messages unless you initiate a conversation, request recurring messages, or continued communication is required. You may opt out of future messages at any time by replying STOP or using other designated opt-out keywords, and you may reply HELP for additional information. Message and data rates may apply.
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